Refund policy

Orders may be cancelled prior to shipment. If you wish to cancel an order, please contact our customer support team as soon as possible after placing your order. If the order has not yet been processed for shipment, the cancellation request will be approved and a full refund will be issued to the original payment method.

Once an order has been dispatched, cancellation requests may no longer be possible and the order will instead be subject to the return provisions outlined in this policy.

All customers are entitled to a return window of 14 days, starting from the date of delivery of the product(s).

To be eligible for a return, items must:

*Be returned within the applicable return window.
*Be unused and in substantially the same condition as received.
*Include all original packaging, accessories, tags, manuals and documentation, where applicable.
*Not fall within any excluded product categories identified in this policy.

We reserve the right to reject returns that do not meet these requirements.